Privacy Policy

Privacy Policy

Introduction

Welcome to https://residential-water-damage-mckinney-tx.ecojohns.com (hereafter referred to as “Residential Water Damage McKinney TX,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, storage, and handling of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the Residential Water Damage McKinney TX brand. It is important to emphasize that this privacy policy does not extend to third-party platforms or services accessed through links on our site, as these have their own separate privacy policies.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information, which can include:

  1. Account Information: Details associated with your user account, such as usernames and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and payment history.
  3. Financial Information: Bank account details and financial transaction records.
  4. Purchase Information: Items bought, purchase frequency, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback: Responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms.
  9. Product Information: Details about products you have shown interest in or purchased.

We gather this data through direct user input, interaction with our services, and automated technologies, such as tracking cookies and web beacons. Additionally, third-party service providers may share personal data with us for specific purposes, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website, such as enabling user login.
  • Preference: They remember user preferences, language settings, and other customization options.
  • Analytics: Used by analytics providers to track and analyze user behavior on our site, providing insights into performance and areas for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected. Once the purpose is achieved or when no longer required by law, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify the issue.

Your Rights (depending on your location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your data under specific conditions.
  • Portability: Obtaining a copy of your data in a portable format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory actions based on certain activities, such as exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be notified on our website, and revised policy versions will be posted here.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

We value your trust in our privacy practices, and we are committed to maintaining transparency throughout our operations.